OEMs: Blockers and Breakthroughs
Listen to industry experts discuss topics in the manufacturing industry with a focus on the right-to-repair movement, parts identification, data management and sales processes.
Podcasting since 2023 • 10 episodes
OEMs: Blockers and Breakthroughs
Latest Episodes
Increasing Aftersales Knowledge and Access to Parts Data with Kolpak
In this episode, we explore how Kolpak is revolutionizing customer experience by enhancing aftersales knowledge and streamlining access to parts data. Hear from Jay Maiden, Director of Service at Kolpak, about his comprehensive tra...
August 05, 2024
•
Season 1
•
Episode 10
•
19:29
The Increasing Need for Real-Time Integration with ERP and PLM
Engineering and manufacturing aftersales services often suffer from disconnection and silos, hindering effective collaboration and data sharing. In this episode, we explore the reasons behind this fragmentation and discuss how real...
July 16, 2024
•
Season 1
•
Episode 9
•
34:54
Aftersales Service Boosts Customer Experience with Triangle Tube
In this episode, we explore how Triangle Tube revolutionized its aftersales service to boost customer satisfaction. Discover the game-changing impact of 3D interactive technology on customer and dealer experiences.Join our hosts, Tanya T...
June 18, 2024
•
Season 1
•
Episode 8
•
28:38
Connected Digital Thread for Lower and Mid-market OEMs
In this episode, we're exploring the world of digital threads and their pivotal role for small and mid-sized OEMs.Jos Voskuil, a renowned PLM expert and coach joins us in this episode to shed light on the importance of a connected digita...
May 16, 2024
•
Season 1
•
Episode 7
•
45:03
Why does it cost more to support than to manufacture for OEMs?
Why does supportability cost so much for OEMs? In this episode, reunited colleagues, Sam Burgess and Carl Kenyon discuss the challenges OEMs face, drawing from their experience in the specialist vehicles manufacturing sector.
April 18, 2024
•
Season 1
•
Episode 6
•
42:34