Why does it cost more to support than to manufacture for OEMs?

Why does supportability cost so much for OEMs? 

In this episode, reunited colleagues, Sam Burgess and Carl Kenyon discuss the challenges OEMs face, drawing from their experience in the specialist vehicles manufacturing sector.

Join us as we explore the pains of managing manpower costs, grappling with data quality control amidst numerous changes, and the frustration of inaccessible parts data for end users. 

But fear not, solutions are on the horizon. 

Discover how automation and advanced tools can streamline processes, how integration can revolutionize change management, and the crucial role of an aftersales digital thread. 

Tune in for expert insights and actionable strategies to transform your aftersales operations.